Product Warranties

What is covered?

The coverage of the warranty varies for each product. Please see below for more information on the warranty terms for each product.

Warranty Duration - Local Scope of Warranty Coverage

The duration of the warranty for each product varies and depends on its type. The warranty is effective from the date of purchase of the product and covers the territory of Greece.

How will the issue be rectified?

Watermart will assess if the product is covered by the warranty. If it is determined that the product or its component is defective, Watermart will ensure the issue is repaired or fixed. If necessary, they will replace the defective part. If the product is no longer part of Watermart's product line, they will arrange for a replacement with a similar product of equal value.

Warranty Terms

The warranty is valid from the original purchase date of the product and if purchased from a Watermart store. To verify the purchase date, it is necessary to retain the purchase receipt as it serves as the sole proof of purchase date. The warranty does not cover damages resulting from improper assembly, misuse, or storage, lack of cleanliness, scratches/dents, or any other accidents. Normal wear and tear, products placed outdoors or in wet environments, or use other than domestic use are also not covered unless specified. For further assistance, you can contact the store from which the product was purchased. See below for more details on warranty terms for each product.

Maintenance/Care Instructions

To validate the warranty, it is essential to follow the maintenance instructions for each product. You can find all the maintenance guidelines at Watermart stores and on the website www.watermart.gr. Adhering to these instructions will help ensure the longevity and performance of your product and maintain warranty coverage. If you have any questions or need further assistance, please reach out to our customer service team.

General rights

In addition to the rights provided by the warranty, all rights recognized for consumers by existing provisions and laws regarding the sales contract apply in each case. Consumer rights under the law are cumulative with the rights provided by the warranty.

Contact Methods if You Need Our Services

Επισκεφθείτε ένα κατάστημα Watermart. Εναλλακτικά επικοινωνήστε μαζί μας τηλεφωνικά (τηλ: +30 210 4000 199, κιν: +30 697 023 3838) ή με email ([email protected]). Κατά τη διάρκεια της επικοινωνίας φροντίστε να έχετε μαζί σας την απόδειξη αγοράς που είναι απαραίτητη για να ισχύσει η εγγύηση του προϊόντος, αφού αποτελεί τη μοναδική απόδειξη της ημερομηνίας που αγοράστηκε.